What is a Response (default) automation?

The response automation which our “Default Automation” our most recommended one to get responses. This type of automation will contact the customer on your behalf with a unique feature. It will wait and stop and wait for the client to respond. If the customer does not respond it will continue the next day, and the next, and the next, depending on your initial configuration. This type of automation focuses on getting the customers response, and it is great for renewals, charges, pending fees, collecting fees, or just getting customers opinions.